This guide will accompany you during your first login to RewardFlex and explain how to access your new Cafeteria Budget, Mobility Budget, or Bonus Plan.
📧 Open the invitation email
When your employer adds you to RewardFlex, you receive an invitation email.
Open this email and click on the link that allows you to access your RewardFlex account.
Tip: if you cannot find the email, check your junk mail folder. If you still have not received it, contact your employer.
🔐 Log in to RewardFlex
Follow the instructions provided in the email to access your personal account.
During your first login, you will be able to view information relating to your budget and the benefits offered by your employer.
💰 Discover your new budget
When you receive a new Cafeteria Budget, Mobility Budget, or Bonus Plan, a welcome window appears the next time you log in.
This window presents, in particular:
the type of budget received;
the total annual amount;
the monthly amount;
an overview of the available benefits;
up to four benefits included in the budget;
a message informing you that other benefits are available in RewardFlex, where applicable.
✅ Activate your budget
Depending on your plan configuration, your employer may ask you to sign the required documents in RewardFlex.
✍️ Sign your documents
In this case, click on Sign and activate my budget.
You will then be invited to review and sign the required documents.
Once the documents have been signed:
your budget is activated;
the benefits included in your budget become available;
you can view the benefits and submit your requests.
📝 Your employer has already handled the signing outside of RewardFlex
In some cases, your employer has had the documents signed outside the platform. In this situation, you will not be asked to sign anything in RewardFlex.
You will be able to access your budget and the benefits activated by your employer directly.
⏳ Finish later
If you do not wish to sign immediately, click on I’ll do it later.
The welcome window closes, but your budget remains blocked until the required documents have been signed.
The window will reappear the next time you log in until the signing has been completed.
During this period:
the new budget is not activated;
the benefits linked to this budget are not yet available;
you cannot submit a request using this budget.
Do you already have another active budget?
If you already have another active budget in RewardFlex, it continues to function normally.
Only the new budget, whose documents have not yet been signed, remains blocked.
🔒 Is a benefit blocked?
If a benefit is not yet accessible, a signing option may appear directly in RewardFlex.
Depending on where you are in the platform, click on:
Sign Policy
from your budget card, or on:
Sign and enable my budget
in the message displayed after selecting the benefit.
After signing, the budget is activated and the benefit becomes available, according to the conditions defined by your employer.
If your employer has already handled the signing outside of RewardFlex and a budget or benefit remains blocked, contact your employer so they can check your access.
🚀 Once your budget is activated
When your budget is active, you can:
view the available amount;
discover the benefits offered by your employer;
view the conditions specific to each benefit;
submit a request;
track the status of your requests and expenses.
The available benefits depend on the budget assigned to you and the configuration chosen by your employer.
➡️ Next step: understand your budget
Now that your budget is active, discover how it works and the possibilities it offers 👉 Understand my budget
💬 Need help?
First, consult our RewardFlex Help Centre for employees.
If you cannot find the answer, contact your employer. They can check your situation and contact our team if necessary.