As an employer, you can allow a worker to use their Mobility Budget for the reimbursement of their rent or mortgage.
To do so, you must activate one of the following services:
Housing within a 10 km radius;
Housing with more than 50% remote work.
The reimbursement process depends on the activated service.
🛠️ Activating the housing service
1️⃣ Activate the service corresponding to the worker's situation in the relevant Mobility Budget.
2️⃣ The worker will then see a new option in the Benefits > Housing menu in RewardFlex.
3️⃣ They can submit a reimbursement request there with the necessary information and supporting documents.
📝 Required information and documents
The worker must provide, in particular:
the type of reimbursement requested, rent or mortgage;
the desired monthly amount;
the start date and, where applicable, the end date;
the distance between their home and workplace as the crow flies, for the 10 km rule.
They must also attach the necessary supporting documents:
for a mortgage: the bank loan agreement and a certificate of residence;
for rent: the rental agreement and a certificate of residence.
✅ Reviewing and validating a request
When a request is submitted, it appears in your validation interface.
1️⃣ Review the information entered by the worker.
2️⃣ Check the type of reimbursement, the requested amount, and the uploaded supporting documents.
3️⃣ Approve or reject the request.
The submitted documents are securely stored in RewardFlex and remain accessible to you and the worker.
💰 Reimbursement within a 10 km radius
If the worker's home is located less than 10 km as the crow flies from their workplace, a single request is sufficient to set up the recurring reimbursement.
After your approval, the system automatically creates a validated expense on the 1st of each month. The amount is deducted from the available Mobility Budget and included in the next payroll processing.
No wallet load or additional transfer is required. The reimbursement follows the usual payroll process.
🏡 Reimbursement based on more than 50% remote work
When the reimbursement is based on a remote work rate of more than 50%, the worker must submit a new request every month.
You must therefore review and approve each monthly request before the reimbursement can be granted. This review confirms that the remote work condition is still met.
No automatic reimbursement is set up in this case. If the worker does not submit their monthly request, the relevant month will not be reimbursed.
💳 Reimbursement processing
Once the request has been approved, the amount is included each month in the payroll export.
You can then send this export to your social secretariat so that the reimbursement can be processed and appear on the worker's payslip.