Before creating your plans, all your workers must be present and complete in the Employees tab of the platform.
There are 3 ways to add them, depending on your situation.
Method 1: Add a worker manually
💡 Recommended if you are adding a single worker.
1️⃣ Go to the Employees tab.
2️⃣ Click on "Add new".
3️⃣ Complete all the required information:
Personal details: last name, first name, NISS number, email address, phone number, address
Worker status: employee or blue-collar worker
Salary details: monthly gross salary, annual gross salary (as defined by the law of 12/04/1965)
4️⃣ Click on Save.
👉 The worker is created immediately in RewardFlex.
Method 2: Import several workers via an Excel file
💡 Recommended if you have several workers to enter.
Step 1: Download the file template
1️⃣ Go to the Employees tab.
2️⃣ Click on the small arrow (at the top right) and select "Download the file template".
Step 2 — Read the first page of the file carefully
⚠️ Before you start filling in the file, read the first page carefully (instructions tab).
It explains precisely which data to enter and in which format. Any formatting discrepancy (incorrect date format, moved column, incorrectly completed cell, etc.) may cause the import to fail.
Step 3: Complete the file
Fill in the file for each worker with the following mandatory information:
Last name and first name
Email address
Phone number
NISS
Annual gross salary
Monthly gross salary
Worker status
Address
💡 If you have difficulty calculating certain salary data, refer to our dedicated article: Finding and calculating your salary data
Step 4: Upload the completed file
1️⃣ Click on the orange arrow again.
2️⃣ Select "Import a file".
3️⃣ Upload your completed Excel file.
👉 The workers are automatically created in RewardFlex once the file has been processed.
Method 3: Worker already exists at Monizze
If a worker already uses other Monizze products (e.g. meal vouchers), they automatically appear in RewardFlex with their basic administrative information already pre-filled.
In this case:
Check the existing information
Complete only the missing data (e.g. monthly gross salary, annual gross salary, etc.).
You must not recreate this worker manually.
⚠️ Error when creating a worker?
If you receive an error message when creating a worker:
1️⃣ Open your support chatbot (accessible directly in the platform at the bottom right).
2️⃣ Provide the following information:
The exact error message
The worker's last name and first name
NISS number
3️⃣ Once the situation has been resolved by our team, you can complete the creation.