Once your budget has been activated, you can use it to submit an expense request in RewardFlex.
The available benefits and the types of requests offered depend on the configuration chosen by your employer.
⚠️ The available benefits depend on your employer
You can only submit a request for a benefit activated in your plan.
The benefits visible in RewardFlex may therefore vary depending on:
your employer;
your budget type;
the rules applied in your company.
If you cannot find the benefit you wish to use, contact your employer.
📍 Where can I submit a request?
1️⃣ Log in to RewardFlex.
2️⃣ Open the Benefits tab.
3️⃣ Select the benefit you wish to use.
4️⃣ Click on the button to submit a request.
The information requested and the steps to follow depend on the selected benefit.
📝 The different types of requests
Depending on the benefit, you can submit different types of requests.
🔹 One-off expense
A one-off expense concerns a single expense, such as a purchase or reimbursement.
You submit a request for this specific expense and add the necessary supporting documents.
🔁 Recurring expense
A recurring expense concerns a subscription or a service billed regularly, for example every month.
Depending on the benefit:
a single request may allow the monthly expenses to be created automatically;
or you may need to submit a new request every month.
The exact terms are specified in the article dedicated to the relevant benefit.
📄 Complete and submit your request
Once you have selected a benefit:
1️⃣ Read the applicable conditions.
2️⃣ Select the type of request offered.
3️⃣ Complete the requested information.
4️⃣ Add the necessary documents or supporting evidence.
5️⃣ Check the information entered.
6️⃣ Submit your request.
You can then track its status in the Expenses section of RewardFlex.
🎁 Discover the available benefits
To learn about the conditions specific to each benefit and how to submit your request, see the articles available in the collection:
Each article explains:
how the benefit works;
the conditions to be met;
the required documents;
the type of request to submit;
how the reimbursement or payment works.
💬 Need help?
First, consult our RewardFlex Help Centre for employees.
If you cannot find the answer, contact your employer. They can check your situation and contact our team if necessary.