⚠️ Ordering via Coolblue is only available if your employer has activated this service in RewardFlex.
If you do not see the Coolblue option in your account, follow the standard procedure: IT equipment with the provider of your choice.
🖥️ What is it?
The IT Equipment service allows you to use your Cafeteria Budget to order directly via the Coolblue webshop:
💻 a computer;
📱 a smartphone;
📲 a tablet;
🎧 IT accessories.
The device belongs to your employer during the depreciation period, generally 24 to 36 months. At the end of this period, you may be able to buy it back at its residual value.
The amount of the device is deducted from your Cafeteria Budget. Your employer handles the order and payment with Coolblue.
📌 Applicable conditions
You can have a maximum of two active devices per category;
IT accessories are not subject to this limit;
accessories are limited to 20% of the value of the main device;
a flat-rate BIK may be added to your payslip.
Device | Depreciation period | Monthly BIK |
Smartphone | 36 months | €3 |
Tablet | 36 months | €3 |
Laptop | 36 months | €6 |
IT accessories | 24 months | €0 |
📝How to submit your request via Coolblue?
🛒 Starting a purchase via Coolblue
1️⃣ Log in to RewardFlex and go to your Benefits tab.
2️⃣ Open the IT Equipment section.
3️⃣ Select the desired type of equipment.
4️⃣ Click on the link that redirects you to the Coolblue webshop dedicated to your company.
Only products authorised by your employer are visible on this webshop.
🛍️ Creating your order on Coolblue
1️⃣ Select your equipment on the Coolblue webshop.
2️⃣ Finalise your order.
3️⃣ Your order is created with Draft status.
4️⃣ Once the order has been created, you are redirected to RewardFlex.
⚠️ You have 24 hours to validate your order in RewardFlex.
✅ Validating your order in RewardFlex
The order is not automatically confirmed after you make your selection on Coolblue. You must validate it in RewardFlex.
1️⃣ Open your order in RewardFlex.
2️⃣ Check the information displayed:
the price;
the remaining budget;
the number of devices already used.
3️⃣ Confirm or cancel your order.
🎯 What happens after your choice?
✅ If you confirm the order
the amount is deducted from your Cafeteria Budget;
the order changes to Confirmed status;
RewardFlex sends the confirmation to Coolblue.
❌ If you cancel the order
no amount is deducted from your budget;
the Coolblue order is automatically cancelled.
📦 Equipment delivery
After you confirm in RewardFlex:
1️⃣ RewardFlex confirms the order with Coolblue.
2️⃣ Coolblue processes the order.
3️⃣ The equipment is delivered directly to the address provided when placing the order.
💬 Need help?
First, consult our RewardFlex Help Centre for employees.
If you cannot find the answer, contact your employer. They can check your situation and contact our team if necessary.


