Welcome to RewardFlex 🎉
Your employer provides you with the RewardFlex platform, a simple and intuitive tool to manage your mobility budget independently.
With RewardFlex, you can:
Check your available budget
Explore the benefits offered
Make your choices according to your needs
Track and manage your requests easily
1. Getting Started with RewardFlex
When a new mobility budget period begins, you will receive an invitation email.
1) Click the link in the email.
2) Create your credentials and set a password.
3) During your first login, sign online:
The mobility budget policy
The amendment to your employment contract
You can change the document language if necessary at the top right.
Once these steps are completed, you will access your RewardFlex interface to:
View your budget
Browse the benefits catalog
Prepare your choices
Submit requests to your employer
2. What is a Mobility Budget?
The mobility budget allows you to exchange your company car or the right to a company car for a mobility budget.
You can then allocate this budget across three pillars, depending on the options provided by your employer:
🚗 Pillar 1: Environmentally friendly company car
🚲 Pillar 2: Sustainable transport and housing costs
🪙 Pillar 3: Any remaining budget from Pillars 1 or 2 can be received as cash, subject to a 38.07% special contribution
3. How RewardFlex Works
On the platform, you can manage your budget transparently:
Check your balance in real time
Visualize the impact of your choices
Upload your receipts
Receive reimbursements via your payroll
Budget management details:
Constitution: Your budget is defined by your employer
Allocation: Often distributed monthly
Accumulation: Unused amounts roll over to the next period
Automatic deductions: Each chosen benefit reduces your balance directly
Reimbursements: Validated personal expenses are reimbursed via payroll
4. Available Benefits
Here are the most common benefits accessible via RewardFlex. Each benefit is presented with: What is it?, How does it work?, and Impact for the employee.
🚲 Bicycle (purchase or leasing)
What is it?
Finance a bike via your mobility budget, either via leasing (long-term rental) or direct purchase. The bike can be used for work and private purposes.
How does it work?
Leasing: Contract arranged by your employer with a provider. The bike usually remains employer property for 36 months, with a possible purchase option at the end.
Purchase: Employer buys the bike and provides it to you. Budget covers acquisition and possibly maintenance.
Impact for the employee:
Select your bike via RewardFlex (employer catalog or provider)
Employer handles ordering and payment
Cost is deducted from your budget (monthly for leasing, one-time for purchase)
No social security contributions or tax if used at least partially for commuting
🚎 Public Transport
What is it?
Use your mobility budget to finance subscriptions or tickets for public transport (train, bus, tram, metro).
How does it work?
Submit a request via RewardFlex
Upload your receipts
Impact for the employee:
Reimbursed via payroll
Amount deducted from your budget
No social security contributions or payroll tax
🛵 Soft Mobility
What is it?
Finance an e-motorcycle or an electric microcar.
How does it work?
Submit a request via RewardFlex
Upload your receipts
Impact for the employee:
Reimbursed via payroll
Amount deducted from your budget
No social security contributions or payroll tax
🚕 Shared Mobility
What is it?
Finance carsharing (Cambio, Poppy…), shared bikes, scooters, taxis, or ridesharing.
How does it work?
Submit a request via RewardFlex
Upload your receipts
Impact for the employee:
Reimbursed via payroll
Amount deducted from your budget
No social security contributions or payroll tax
🅿️ Parking
What is it?
Use your mobility budget to reimburse parking costs.
How does it work?
Submit a request via RewardFlex
Upload receipts
Impact for the employee:
Reimbursed via payroll
Amount deducted from your budget
No social security contributions or payroll tax
🏠 Housing
What is it?
Use your mobility budget for rent or mortgage if:
Your home is within 10 km straight-line distance from work, or
You telework more than 50% of the time
How does it work?
Submit a request via RewardFlex
Upload receipts
Mortgage: bank credit document and residence certificate
Rent: lease contract and residence certificate
Only needs to be submitted once in RewardFlex
Impact for the employee:
Reimbursed via payroll
Amount deducted from your budget
No social security contributions or payroll tax
🪙 Cash (Pillar 3)
What is it?
Any unused portion of your mobility budget from Pillars 1 or 2 will be reimbursed as cash once a year.
How does it work?
Adjustment is done at year-end by your employer
Impact for the employee:
Reimbursed via payroll
Amount deducted from your budget
Subject to 38.07% special contribution
5. How to Submit a Request
1) Log in to RewardFlex via http://my.rewardflex.be
2) Click “My Services”
3) Choose the type of benefit
4) Complete required information (amount, period, receipt)
5) Click on Validate
6) Wait for employer approval
Tracking Requests:
🔎 Pending: Employer validation required
✅ Approved: Request approved
❌ Rejected: You will receive an explanation
💡 Tips:
Group receipts by month for easier processing
Always check limits set by the employer
Use the Monizze app to quickly scan invoices
6. Support
For questions, contact our team at: [email protected]